DevOps Engineer
VOICE, Pune | 06/2020 - Present
- Configured, managed, and monitored cloud-based services on AWS (EC2, S3, EBS, ELB, RDS) using Terraform and Ansible.
- Developed automated deployment processes and scripts for seamless transitions from development to production.
- Created CI/CD pipelines using Jenkins and Docker to automate application build processes.
- Utilized Nagios and Splunk for proactive system health monitoring.
- Maintained version control using GitLab and collaborated closely with developers for quick issue resolution.
- Automated code build and deployment procedures to streamline the development lifecycle.
Sr. Production Support
Experis IT Pvt. Ltd, Pune | 05/2019 - 05/2020
- Provided technical support for production systems, resolving complex issues promptly.
- Created and maintained system documentation for production applications.
- Developed scripts to automate production environment processes, optimizing operational efficiency.
- Conducted root cause analysis for issue resolution and monitored logs for anomalies.
Software Engineer
Onward eServices Ltd, Pune | 04/2018 - 05/2019
- Automated build and deployment processes using CI/CD tools.
- Collaborated with cross-functional teams to ensure QA throughout development.
- Created technical documentation, including design documents, test plans, and release notes.
- Analyzed and resolved software-related technical issues in the production environment.
Production Support Engineer
Sellcraft Global Solutions Pvt. Ltd, Pune | 05/2017 - 03/2018
- Documented root cause analysis findings for incidents in the production environment.
- Deployed patches and updates to applications in production environments.
- Monitored system performance, identified issues, and implemented solutions.
- Provided on-call support for critical production systems.
Associate Ops
WNS Global Services Pvt. Ltd, Pune | 10/2015 - 11/2016
- Coordinated hardware and software installation and upgrades for production infrastructure.
- Analyzed and resolved technical issues to maintain high system availability.
- Supported development teams on bug fixes and other improvements for deployed applications.
- Maintained process documentation and provided timely incident resolution.